Beyond Dashboards: How Narrative-Driven KPI Reviews Build Executive Alignment and Accountability
Ever feel like your business is running you instead of the other way around? I learned early on that chasing revenue alone isn't enough—it's about how you reach those numbers. A client of mine hit every revenue target, only to find his company's valuation was $35 million lower than expected due to overreliance on one customer. By focusing on valuation-driven metrics like revenue diversification, churn rate, and employee engagement, you build a stronger, resilient business.
Why Your KPI Framework Is Working—But Your Team Still Isn’t: Diagnosing the People Side of Performance
Ever feel your meetings are going nowhere? You're not alone. The key to productive meetings is clarity. Define clear outcomes upfront, keep meetings short and structured, and always end with actionable steps. Regularly seek team feedback, and watch your meetings transform from aimless to purposeful and engaging.
The Hidden Cost of Misaligned Accountability: Replacing Blame Culture with Strategic Ownership
Ever wonder why some businesses effortlessly scale while others get stuck year after year? It’s not luck—it’s about focusing on the right metrics. Metrics like revenue concentration, churn rate, and employee engagement directly drive your company's value. Relying too heavily on a few big clients or ignoring customer churn can silently erode your success. Adopting a valuation-first approach aligns your business around the metrics that truly matter, creating sustainable growth and lasting value. Are you tracking the right numbers, or leaving success on the table?